Terms & Conditions of Use

    Please read, this agreement together with payment of the attached invoice.

    PAYMENT
    Payment of invoices is required 7 days prior to the event. Where these conditions of payment are not met the centre has the right to cancel the booking.

    CANCELLATION FEE
    The venue provider reserves the right to charge a cancellation fee of 25% of the total hire charge if the hirer cancels within 10 working days of the function date, 50% if cancelled within 5 working days of the function date, 100% if cancelled within 24 hours of the function start time.

    BOND
    A bond of $200 is required for all social functions.
    The Centre has the right to withhold all or part of the bond and charge the hirer for any additional costs      incurred including but not limited to the following:
    · Repair or damage to the premises, furniture or equipment,
    · Tidying away of furniture
    · Extra cleaning.
    · Saying beyond the contracted time.
    The Centre will refund the bond in full within 7 days of the date of hire subject to all the conditions of hire being met.

    HOURS OF ACTIVITIES
    Hirers must vacate the premises no later than 9.30pm including clean up. Hirers may not enter any facility until the time booked and all functions must end at the completion of the booked period. The booking period must include setting up, dismantling, and cleaning of the venue.

    CLEANING
    Hirers are responsible for packing down, cleaning and removing any rubbish from the venue. Failure to do so will result in these costs being deducted from your bond or your bond being held. We can arrange for the venue to be set up and/or cleaned after your function.
    It is the responsibility of each hirer to clean and vacuum any area that they have used and have dirtied. A vacuum is located next to the smaller room on the left.

    NOISE COMPLAINTS
    Hirers are responsible for managing noise during the event. Noise from amplifiers and loudspeakers must be kept to a moderate level at all times. Failure to comply with this condition may result in the early closure of your function and  the Centre has the right to withhold your bond.

    PARKING
    Parking is available on the street. DO NOT park on the grass or yellow marked parking areas.
    ALWAYS leave the front of the building clear for emergency vehicles and for vehicles dropping off disabled people.

    SMOKING
    This is a smoke free area.

    ALCOHOL
    Alcohol may not be consumed on the premises without  prior consultation with the Community Centre Manager one month prior to booking. The hirer is then responsible for obtaining a “Special Alcohol License” from Auckland Council.

    HEALTH AND SAFETY
    All hirers of the facility are responsible for the health and safety of all people attending their activity.  The Centre’s Health & Safety Manual is available in the community centre office. No hazardous items are to be bought into the building e.g. candles

    BUILDING EVACUATION
    In the event of a fire or any need to evacuate the building EMERGENCY PROCEDURES must be followed. Please  follow the instruction on the signage at all exits.

    ATTACHMENT OF DECORATIONS
    Under no circumstances may ANY decorations etc be hung in any part of the building without prior approval of the Community Centre Manager. Please refer this item to the staff. We do recommend to use blu tak.

    LOSS OR DAMAGE
    Glendowie Community Centre accepts NO responsibility for any loss or damage to any property of the hirer or any guest or participant with the hirer. No insurance is available to cover loss or damage even for property that the Centre has given permission to be stored or is left secured in any storage facility which may be provided.